Supervisor Development Case Study
RSVP Design works with clients in a variety of ways, and in a variety of sectors. For some clients, their interest is in accessing a new learning design that might bring their content to life, make it engaging and allow their delegates to build their skills, and begin to apply their knowledge. Others also want us to build the skills of the facilitation team, transferring our learning on how to make the programmes as engaging and effective as possible. Finally others want to take advantage of our support to increase their return on investment on experiential learning tools they have purchased from us – we create a training Workshop that not only looks at their current learning challenges but also assist to build some new creative responses to these, applying our materials in new and more effective ways in more places.
This division of BAE Systems built naval ships to supply MOD contracts. They needed to train approximately 100 of their operational supervisors in supervisory leadership skills. Formal, accredited training with classroom style teaching and theoretical assignments had proved a disaster: the inappropriate learning style and the lack of content relevance to the supervisors had created a high drop-out rate and de-valued all training in the eyes of the participants.
RSVP Design were commissioned to re-design the programme and to deliver a modular, 5-day programme to all new and recently appointed supervisors. This resulted in the delivery of 20 days of training (4 x intakes, each undertaking a 5-day modular programme over 2 months) and the programme continued as new supervisors are recruited.