UN World Food programme
Team Development Case Study
RSVP Design works with clients in a variety of ways, and in a variety of sectors. For some clients, their interest is in accessing a new learning design that might bring their content to life, make it engaging and allow their delegates to build their skills, and begin to apply their knowledge. Others also want us to build the skills of the facilitation team, transferring our learning on how to make the programmes as engaging and effective as possible. Finally others want to take advantage of our support to increase their return on investment on experiential learning tools they have purchased from us – we create a training Workshop that not only looks at their current learning challenges but also assist to build some new creative responses to these, applying our materials in new and more effective ways in more places.
The World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. In emergencies, they get food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After the cause of an emergency has passed, they use food to help communities rebuild their shattered lives.
WFP is part of the United Nations system and is voluntarily funded.
At the beginning of our contact with the WFP OEDO (Audit & Investigation) team, we found a multi-ethnic, multi-talented group of enthusiastic professionals who were working extremely hard to fulfil their sensitive remit. At that time they were struggling with time management in the face of a heavy workload, compounded by understaffing and a working environment subject to sudden and often violent change. Part of this pressure was manifested by a backlog of Audit Reports, a turnaround time of several months per report (many reports were not issued within a year), and a target to reduce this to 30 days.