Blog

A couple of pieces of research this week have made me think. The first was from McKinsey - The Executive Guide to Better Listening - https://www.mckinsey.com/featured-insights/leadership/the-executives-guide-to-better-listening The premise is: Strong listening skills can make a critical difference in the performance of senior executives, but few ... Read more...

Just about every work conversation I have at the moment involves people from the L+D community anticipating a return to face-to-face or hybrid (face to face and on-line) delivery of learning. As I said in last month’s blog I’m counseling an approach which makes no assumptions about how employees and colleagues will be when they return - there... Read more...

There’s a definite sense that we are now entering a new phase in how the learning and development sector responds to the pandemic. The restrictions placed on face-to-face learning have, in some geographies, relaxed and made real the possibility of some return, (with appropriate practical safeguards of course). However, I’m not hearing any ... Read more...

                                "The Change Curve” is one of those models which seems to have been around forever. It’s been a useful tool in explaining everything from personal grief after a loss, to understanding the response when we implement ... Read more...

I think of myself as a ‘Creative’ - somebody who makes a living from creating new things that have value to my company. There are millions of Creatives out there, you almost certainly know somebody in some field who fits into this category; so it always surprises me when people misunderstand the creative process so badly. One of the most ... Read more...

Education has always been a fertile space for the creation of new terminology and models. Applied in the right spaces these concepts and semantics help us to more-accurately define what we do, but applied more casually they obscure real and important differences in approach. The pandemic has driven a great deal of learning on-line, and created the ... Read more...

Last week my colleague Graham Cook, MD of RSVP Design, passed me a report to read, suggesting that it was highly relevant to how we support our customers in developing new business strategies for a very different world. The survey was compiled by Survey Monkey and, as you would expect, makes much use of data gathered from US companies. 2 key ... Read more...

Nobody working in the learning and development field can have avoided the need for some radical rethinking over the past seven or eight months. The initial rules banning most face to face contact have been replaced by more nuanced restrictions, but not before a massive migration, and corresponding up-skilling, to on-line and virtual ways of working... Read more...

Like many other organisations, here at RSVP Design we’re wrestling with the raft of new challenges that getting back to work has presented. Everything looks and feels different, both internally, in our immediate surroundings, and outside in our global marketplace: we’re determined, and optimistic, that we will soon be fully operational again, ... Read more...

Spot the Difference in these Two Statements “ These are terrible times, our markets have died and we can’t get the team together to develop any kind of response that’s going to get us back on our feet” “ It’s obvious that we’ve got challenges ahead of us if we’re going to get ourselves back on our feet, but we’ve got the ... Read more...