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Learning Transfer At Work by Paul Matthews

Learning Focus

  • Change Management
  • Effective Communication
  • Feedback
  • Improving Performance
  • Instruction & Delegation
  • Listening

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This book explains learning transfer in a way that will enable you to talk with non-L&D people and convince them of the need for their proactive involvement. It is important because learning transfer involves many people across the organisation and across an extended time frame.

Learning, and the hoped-for subsequent behaviour change is a process, and yet we focus on the training event thinking that if we can only get that right, everything else will be wonderful. This is no more true for training than it is for a wedding. The quality of the wedding ceremony does not predict the quality of the subsequent marriage. There is a lot more to do after the ceremony, and there is also a lot more to do after the training event to get to ‘happily ever after’.

Sadly, very few people do what it takes to get even reasonable results from their training events. As Robin Hoyle puts it, “Learning transfer has been L&D’s dirty little secret for too long. Too much of what learning teams do is well-intentioned but ultimately underwhelming.”



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Learning transfer is the elephant in the room for many in L&D, and this elephant is BIG!  The case for pro-actively driving the learning transfer process is self-evident, and yet so many people choose to behave as if the elephant isn't there.  How can people keep ignoring it?

This book helps you do two things:

1. Convince those around you that the learning transfer elephant is real.

2. Introduce processes and activities that deal with this elephant.

Doing this will get you better returns on your L&D budget, so seize the opportunity.


This book was published by Three Faces Publishing in 2018 ISBN - 978-1-909552-06-7





Part 1: Overview:

What is learning transfer?

Why do we avoid it?

But we already do learning transfer!

Where does it start?

Informal learning

The learning stack

Triggers that work


Near and far transfer

Creating new habits



The brand of L&D

Part 2: The practical stuff

Tips, ideas, tolls and questions to get you thinking

Companion Reading

About the Author



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