Working with Conflict Workshop

• To understand more about the factors that contribute to conflict, in both aggressive and passive forms
• To develop an enhanced understanding of your own behavioural style, and that of others, so that you can be more effective in dealing with challenging people and situations
• To be able to recognise potential conflict situations and to develop the skills required to avoid or manage these
• To practise using a variety of conflict resolution techniques
• To develop effective responses to diffuse and deal with potentially angry people and violent situations, contributing to enhanced personal safety

This is a one-day (7 hour) workshop that can be delivered independently or as part of a sequence of workshops around management skills, as we offer another five workshops in a discounted package (which can be seen below). 

The workshop also contains the activity T-trade, which is sold separately, and can be used independently of this workshop. 

T-trade

T-trade contains two complete activities in one box, a business negotiation activity and an influencing activity. 

Delivery

Product prices shown do not include delivery costs We use international and local courier services to provide a fast, secure and traceable shipping service to our customers. Typically we will ship within one working day of receiving your order (if received by 14.00 local time), and your goods should be with you wherever you are in the world within one week!

Returns

We provide a 12 month unconditional guarantee. If you have any problems with our materials, we will replace any defective parts, or you can return the product for a refund.