Returns

  • Our intention is to provide you with enough information and advice to make sure your purchase is an informed one and that any purchases are suitable for their intended use

  • We provide an unconditional 100% materials guarantee on all our products for 12 months from the date of purchase

  • If our product does not meet your needs or is in any way defective we will replace the items, or refund your product costs

  • We cannot refund postal charges (except for missing or defective materials) and you should return any items to us in a suitable shipping container or the original packaging

  • We can only process any refunds due when the original materials are received by us