Informal Learning At Work by Paul Matthews

You will discover how the role of anybody involved with workplace learning, enhancing capability and improving performance MUST change to successfully manage the critical shift in the way organisations need to cater to the learning needs of their employees

Informal learning is the powerhouse of learning in the workplace, and yet in many ways, it is fragile. How can you manage informal learning without destroying the informality; and without destroying the very thing that makes it so powerful?

So we need answers to questions like…

• How does it work?

• How do you manage it?

• How do you encourage it?

• How do you measure it?

• What role does Learning and Development play?

• Who else is doing it, and what is their experience?

• How do you use it in conjunction with formal learning?

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