Author: Graham Cook

A couple of pieces of research this week have made me think. The first was from McKinsey - The Executive Guide to Better Listening - https://www.mckinsey.com/featured-insights/leadership/the-executives-guide-to-better-listening The premise is: Strong listening skills can make a critical difference in the performance of senior executives, but few ... Read more...

Education has always been a fertile space for the creation of new terminology and models. Applied in the right spaces these concepts and semantics help us to more-accurately define what we do, but applied more casually they obscure real and important differences in approach. The pandemic has driven a great deal of learning on-line, and created the ... Read more...

Last week my colleague Graham Cook, MD of RSVP Design, passed me a report to read, suggesting that it was highly relevant to how we support our customers in developing new business strategies for a very different world. The survey was compiled by Survey Monkey and, as you would expect, makes much use of data gathered from US companies. 2 key ... Read more...

Nobody working in the learning and development field can have avoided the need for some radical rethinking over the past seven or eight months. The initial rules banning most face to face contact have been replaced by more nuanced restrictions, but not before a massive migration, and corresponding up-skilling, to on-line and virtual ways of working... Read more...

Like many other organisations, here at RSVP Design we’re wrestling with the raft of new challenges that getting back to work has presented. Everything looks and feels different, both internally, in our immediate surroundings, and outside in our global marketplace: we’re determined, and optimistic, that we will soon be fully operational again, ... Read more...

Spot the Difference in these Two Statements “ These are terrible times, our markets have died and we can’t get the team together to develop any kind of response that’s going to get us back on our feet” “ It’s obvious that we’ve got challenges ahead of us if we’re going to get ourselves back on our feet, but we’ve got the ... Read more...

For those of us in parts of the world who have been locked down during the Covid 19 pandemic, the concept of ‘space’ has come into sharper focus. In many ways, our space has shrunk and compressed, being limited to a room, an apartment, or a balcony. Lucky ones had access to a house and a garden. The ‘workplace’ became ‘the workspace’ ... Read more...

This is now the fourth month my colleagues and I have been writing about developing teams, designing and delivering learning, and generally living under the strangest ‘lockdown’ conditions we’ve ever experienced. During this time the majority of our staff team have not been working in the business (but have had other issues to deal with). The... Read more...

RSVP Design - Innovation for the future   As I said in Part 1 of this Blog (here) we’ve been deeply immersed in an intense phase of product and process innovation. In this second part of the blog I’m going to describe how we’ve used our own learning tools and processes to help facilitate this innovation, whilst ensuring that we build the... Read more...

Here at RSVP Design,  just like every other business, we’ve been learning new ways of working. We should be good at that, our whole remit is about supporting other organisations in developing their learning focused activity, but it’s not been easy. It’s this challenge that makes me think that maybe it’s a worthwhile exercise to share ... Read more...